Council Performance

The Council monitors its performance in order to ensure an improving standard of service that meets with local needs.
 
Performance is assessed by collecting performance indicator data, which is analysed by the Policy and Resources Committee. Each year, the council publishes an Annual Performance Plan, which provides an overview for the year for each council service, plus indicators of our performance in each area. Data is given for the past two years for each indicator, measured against annual targets, plus a target for the forthcoming year. This enables you to judge whether our services are improving.
 
The document also describes the major projects undertaken by the council in the previous year and outlines projects for the coming year. The plan also details the council's expenditure and explains what this means for your Council Tax. 

Download a copy of the 2016/17 Annual Performance Plan (PDF, 569 KB)
Download a copy of the 2015/16 Annual Performance Plan (PDF, 1.4 MB)
Download a copy of the 2014/15 Annual Performance Plan (PDF, 991 KB)
Download a copy of the 2013/14 Annual Performance Plan (PDF, 770 KB)
Download a copy of the 2012/13 Annual Performance Plan (PDF, 1.1MB)
Download a copy of the 2011/12 Annual Performance Plan (PDF, 1.4 MB)
 
The council also regularly conducts reviews of all its services to ensure a continually improving standard of provision. Find out more about our Service Reviews
  
Your views are important to us as we strive to achieve our objectives and continually improve our performance. Please help us to help you by contacting us with your comments, either directly to your local Town Councillor or to the Town Hall.