Waste Collections

Due to the developing situation and latest advice regarding COVID-19 (coronavirus), Chiltern District Council's waste services (which includes Chesham) are currently operating with a reduced number of staff.

As a result, some waste services have been suspended. This allows their available staff to focus on collecting general rubbish, food and clinical waste, helping to minimise disruption for residents. 

Recycling (mixed and paper & card)

Service status

Kerbside recycling collections have been suspended in Chiltern on Monday 23rd, Tuesday 24th March and Wednesday 25th March. Chiltern are working with their contractor to bring in additional resource, so that the service can be resumed. This is an evolving situation and they are assessing their ability to reinstate the service on a daily basis.

Advice for residents

Please store your recycling, so that it can be recycled once the service resumes, which will be communicated by the Councils. Please present your bin on your usual collection day in preparation for the service to resume. However, if it is not collected because the service is still suspended, please do not report a missed collection and bring in your container(s).

If you are not able to store your recycling, it can be disposed of in your black general rubbish bin or bags on your usual collection day. However, to support the waste crews, please contain all your waste within your bin(s) and use the food recycling service.

There are no current planned changes to collection frequencies or days.

Garden Waste

Service status

The garden waste service has suspended in Chiltern from Friday 20th until further notice. This includes renewals.

Advice for residents

Garden waste materials are not hazardous if left for longer than two weeks and can be home-composted. Please store this waste until the service resumes.

Chiltern will be contacting subscribers once the service resumes to advise about contract extensions.

Due to current social distancing measures, the Household Recycling Centres in Buckinghamshire are closed. Please do not visit these sites to dispose of your garden waste.

General rubbish

Service status

The general rubbish service continues as business as usual. There are no current planned changes to collection frequencies or days.

Advice for residents

To support the crews, CDC kindly asks that residents contain all their waste within their bin(s) and use the food recycling service.

They also ask that residents are mindful where they park their cars if they are working from home. Their trucks are considerably wider than normal vehicles, so need a good amount of space and turning room to access roads and collect bins.

There are no current planned changes to collection frequencies or days.

Food waste

Service status

The food recycling service continues as business as usual. There are no current planned changes to collection frequencies or days.

Advice for residents

To support their crews, CDC kindly asks that residents use the food recycling service.

There are no current planned changes to collection frequencies or days.

Medical (including COVID-19 waste)

For information on how to dispose of waste from possible cases of COVID-19 and cleaning of areas where possible cases have been (such as disposable cloths and tissues), visit: COVID-19 waste

Sharps and sack collections are occurring as business as usual. Customers should request collections as usual (sharps only).

Bulky waste

Service status

New bulky waste collections are suspended. Chiltern is individually contacting residents with existing bookings to discuss their bookings.

Advice for residents

The bulky waste service is currently suspended. If you have previously booked a bulky waste collection, a member of Chiltern's team will contact you to discuss your booking.

Owing to the current situation, and closure of Household Recycling Centres to the public, we advise residents to store their bulky waste items until it is safe for disposal options to resume.

HRCs

All Household Recycling Centres across Buckinghamshire are closed until further notice - for more information see the 'Coronavirus disruptions' page.

Bin deliveries

Service status

Bin deliveries are suspended. Chiltern is contacting residents with outstanding requests individually to discuss their delivery.

Advice for residents

If you have ordered a new bin before Friday 20 March 2020, and it has not been delivered, you will soon be contacted by a member of Chiltern's team. If you do not have a bin, or your bin is broken, Chiltern will collect your general waste from single-use sacks and your recycling from a reusable container. These sacks and/or containers must be provided by the householder.

Due to current social distancing measures, the Household Recycling Centres in Buckinghamshire are closed. Please do not visit these sites to dispose of your waste.

Thank you for your patience and understanding in this difficult time. For further updates, please see Chiltern's website which is being updated daily:

https://www.chiltern.gov.uk/waste/update

Published: 25 March 2020